You're right that this is entirely off-topic!
But in fact, I don't know the answer: I know what "engagement" means in general (namely being engaged, which itself has many meanings!), but can only guess what it might mean in the context of (I assume) police work. You could try a dictionary to see if any of the definitions offered fit this context; or you could find some other mention of it in the same source.
Searching for the entire phrase, it appears that your source may be
police.boston.gov
That gives no help.
But when I typed into Google, "what does engagement mean in the context of police work", it gave me this answer, which fits with one idea I had in mind:
In the context of police work, "engagement" primarily refers to community engagement, which encompasses the various ways law enforcement agencies and their officers interact with the public they serve to foster collaboration, build trust, and address community needs.
Here's a breakdown of what that means:
- Building Relationships: Engagement efforts aim to establish positive relationships between police and community members, moving beyond transactional interactions (like during an arrest or investigation) to foster mutual respect, understanding, and trust.
- Collaboration & Problem Solving: Engagement involves working with the community, not just in it, to identify local problems (crime, disorder, safety concerns) and collectively develop and implement solutions, according to the Harvard University Police Department.
- Two-Way Communication: Engagement emphasizes open and honest communication, ensuring the police listen to and understand community perspectives, concerns, and input, and in turn, provide information about their activities, policies, and actions.
- Transparency & Accountability: Effective engagement promotes transparency in policing practices and holds agencies and officers accountable to the communities they serve.
- Increased Legitimacy: By fostering trust and collaboration, engagement enhances the perceived legitimacy of law enforcement agencies and their ability to effectively carry out their duties.
Examples of community engagement in practice
- Community Events: Neighborhood barbecues, "Coffee with a Cop" sessions, National Night Out events.
- Outreach Programs: Youth mentorship programs, liaison programs with diverse communities.
- Problem-Solving Initiatives: Working with residents to address specific crime or disorder issues in a neighborhood.
- Citizen Involvement: Involving community members in designing policies, setting priorities, and even participating in local governance related to policing, notes the Scottish Government.
- Online and Digital Engagement: Utilizing social media and other digital platforms to share information and interact with the public.
In essence, engagement in police work signifies a shift from a reactive, enforcement-focused approach to a more proactive, community-oriented approach, recognizing that effective policing relies on the active participation and support of the public.
The other thought I had had was that "engagement" in general means "being involved with someone or something", so it could just refer to "engaging criminals" (and perhaps knowing how to handle such situations). For example, when I look up the word itself, I find these definitions:
an arrangement to meet or be present at a specified time and place; a job or period of employment especially as a performer; something that engages : pledge… See the full definition
www.merriam-webster.com
1a: an arrangement to meet or be present at a specified time and place: a dinner engagement
b: a job or period of employment especially as a performer
2: something that engages : pledge
3a: the act of engaging : the state of being engaged
b: emotional involvement or commitment
c: betrothal
4: the state of being in gear
5: a hostile encounter between military forces
What have you tried in order to understand this word in context? I would expect you to have developed some skill in doing this; what I've done here didn't take very long.